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Send copies of your letters and any replies FAO Mr Jim ODonnell-CEO BMW UK.State you are Not happy with treatment received so far from your bracknell contact. : :head: I have already done this. He does NOT get his mail. Other people open it and intercept it. To date, I have received no response fro...

The Colonel wrote:

bmwboi2004 wrote:No, piad for the stupid thing outright!

What about credit card? Did you pay for any of it (holding deposit?), over £100, with a credit card? If so the CC company might be able to help.

Yes, I did pay about a £500 deposit, but I used a debit card.
Oh well, like I said, cash buyer

If you are in dispute with the dealer, it is highly unlikely BMW UK will deal directly with you, since they do not have a contract with you. That does not mean that they are not in contact with the dealer (doesn't mean they are either, but what you gonna do? :roll: ). Did you use BMW Finance? No, p...

Dont get me started....They never call you back, you have to chase them.... they are useless.... Once they have your money, they dont care, after sales..... pah.... they dont know the meaning of the word..... Go to Specialist Cars in Stevenage, they are very good... I Will never go there again, not...

Indeed, it's all good ammunition for the future. These franchised Dealers are subject to checks from BMW UK, if they dont hit the mark they can lose their franchise. I would copy in all correspondence to Customer Services at BMW UK. Gazza. I do copy all correspondance to BMW UK, but the people ther...

Do not EVER buy a car from Scothall (Scott Hall) Stanmore. Once they have your money, you can forget about any problems with the car. Here's my (developing) story: Here is a copy of a letter sent to BMW Scott Hall in Stanmore Middx (London area, UK) I have since sent dozens of letters and spoken to ...

I am 31, bought the car from them 3.5 yrs ago, about 2 yrs ago they changed their policy and now you have to get your insurance to cover the loan car, and Admiral charge £15.75 admin fee to cover other car!! Still doenst make me a happier man! Bloke I agree. Scott Hall Stanmore a a bunch of crooks....